Please review these Terms of Service carefully before accessing CloudHavenDispensary.com (“the Website”). These terms establish an agreement between you and CloudHaven Dispensary (“Company,” “we,” or “us”). The following terms, together with any referenced documents (collectively, “Terms of Service”), outline the conditions governing your use of www.cloudhavendispensary.com, including all content, services, and features offered on or through the Website, whether you are a guest or a registered user.

Your use of the Website signifies your acceptance of these Terms, which may be updated periodically. These Terms apply to all visitors, users, and others accessing the Website. This Website is intended for individuals aged 21 or older. By using this Website, you confirm that you are at least 21 years old. If you do not agree to these Terms, you are not permitted to use the Website.

MODIFICATIONS TO THE TERMS OF SERVICE

We reserve the right to change these Terms at any time, at our sole discretion. Any modifications will take effect immediately upon posting. Continued use of the Website after revisions indicates your acceptance of the updated terms. If you do not agree with the changes, you must discontinue using the Website.

GEORGRAPHIC LIMITATIONS

This Website is operated from Illinois, United States, and is intended for use by individuals within the country. We make no representation that content on the Website is appropriate or available outside the U.S. If you access the Website from another country, you do so voluntarily and are responsible for compliance with local laws.

FEDERAL COMPLIANCE

Cannabis remains classified as a Schedule I substance under federal law. The cultivation, sale, and possession of cannabis and cannabis-related products remain illegal under U.S. federal law and certain state laws. Users must adhere to the laws governing cannabis in their jurisdiction. All cannabis products offered are intended for personal use only within the jurisdiction of purchase. The sale to minors and the transport of cannabis across state lines are strictly prohibited.

INFORMATIONAL CONTENT

All content on this Website is for general informational purposes only. The information provided does not constitute medical advice, diagnosis, or treatment. You should always consult a qualified healthcare provider before:

Changing any existing medication or treatment plan;

Discontinuing a prescribed medication or therapy; and

Initiating a new medical regimen, regardless of whether it is discussed on this Website.

The information provided is not intended to replace professional medical consultation. Statements on the Website have not been evaluated by the Food and Drug Administration. Cannabis use may

impair cognition and motor skills, can be habit-forming, and should not be used by individuals who are pregnant or breastfeeding.

RELIANCE ON WEBSITE CONTENT

The content presented on this Website is intended for general information and should not be relied upon as authoritative. We do not guarantee the accuracy, completeness, or reliability of any information on the Website. Your reliance on any such information is at your own risk. Collection of User Information

All personal information collected on the Website is subject to our Privacy Policy. By using the Website, you consent to the collection and use of your information as outlined in our Privacy Policy.

ONLINE TRANSACTIONS

Any purchases or transactions made through the Website are governed by these Terms of Service. Additional terms may apply to specific features, services, or sections of the Website. Such terms are incorporated by reference into these Terms.

BINDING ARBITRATION CLAUSE

Please read the following Binding Arbitration Clause (the �Clause�) carefully because it requires you to arbitrate certain disputes and claims with CloudHaven Dispensary and limits the manner in which you can seek relief from us, unless you opt out of arbitration by following the instructions set forth below. No class or representative actions or arbitrations are allowed under this arbitration agreement. In addition, arbitration precludes you from suing in court or having a jury trial.

No Representative Actions. You and CloudHaven Dispensary agree that any dispute arising out of or related to these Terms or our Services is personal to you and CloudHaven Dispensary and that any dispute will be resolved solely through individual action, and will not be brought as a class arbitration, class action or any other type of representative proceeding.
Arbitration of Disputes. You and CloudHaven Dispensary waive your rights to a jury trial and to have any disputes, regarding anything whatsoever between us, resolved in court and instead agree that such disputes shall be resolved through binding arbitration. This agreement to arbitrate disputes includes, but is not limited to, any and all claims for relief and theories of liability between you and CloudHaven Dispensary, whether based in contract, tort, fraud, negligence, regulation, or ordinance; claims for relief under any state or federal statutes, claims for common law fraud, misrepresentation, or any other legal or equitable theory arising out of your relationship with CloudHaven Dispensary, and/or any interactions between you and CloudHaven Dispensary. If there is a final judicial determination that applicable law precludes enforcement of this paragraph�s limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court.
Notice Requirement. For any dispute or claim that you have against CloudHaven Dispensary or relating in any way to the Services, you may either proceed directly to arbitration, or you may first contact CloudHaven Dispensary and attempt to resolve the claim informally by sending a written notice of your claim (�Notice�) to CloudHaven Dispensary by email at contact info@cloudhavendispensary.com or by certified mail addressed to 20 N. Clark Street, Suite 3300, Chicago, Illinois 60602. If you elect to pursue pre- arbitration resolution through the Notice option, the Notice must (a) include your name, residence address, email address, and telephone number; (b) describe the nature and basis of the claim; and (c) set forth the specific relief sought. CloudHaven Dispensary shall also have the option, but not the requirement, to pursue informal pre-arbitration resolution with you through the Notice process set forth herein. Our notice to you, as and if applicable, will be similar in form to that described above. If you and CloudHaven Dispensary cannot reach an agreement to resolve the claim through the Notice process, or if you or CloudHaven Dispensary decide to immediately proceed to arbitration without pursuing pre-arbitration resolution through the Notice process, then either party may submit the dispute to binding arbitration administered by the American Arbitration Association (�AAA�). All disputes submitted to AAA will be resolved through confidential, binding arbitration under the AAA Consumer Arbitration Rules. The most recent version of the AAA Consumer Arbitration Rules are available on the AAA website and are hereby incorporated by reference. You either acknowledge and agree that you have read and understand the AAA Consumer Arbitration Rules or waive your opportunity to read the AAA Consumer Arbitration Rules Rules and waive any claim that the AAA Consumer Arbitration Rules are unfair or should not apply for any reason.
Applicability of FAA: You and CloudHaven Dispensary agree that these Terms affect interstate commerce and that the enforceability of this Clause will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. � 1, et seq. (the �FAA�), to the maximum extent permitted by applicable law.
Delegation: You and CloudHaven Dispensary clearly and unmistakably agree that the arbitrator shall have the power to rule on his or her own jurisdiction, and the existence, scope, validity, and arbitrability of these Terms. This delegation provision shall be deemed a contract entered into under the laws of the State of Florida and will be governed by the laws of the State of Florida together with the Federal Arbitration Act.
Confidentiality: The arbitrator, CloudHaven Dispensary, and you will maintain the confidentiality of any arbitration proceedings, judgments and awards, including, but not limited to, all information gathered, prepared and presented for purposes of the arbitration or related to the dispute(s) therein. The arbitrator will have the authority to make appropriate rulings to safeguard confidentiality, unless the law provides to the contrary. The duty of confidentiality does not apply to the extent that disclosure is necessary to prepare for or conduct the arbitration hearing on the merits, in connection with a court application for a preliminary remedy or in connection with a judicial challenge to an arbitration award or its enforcement, or to the extent that disclosure is otherwise required by law or judicial decision.
Opt Out: You have the right to opt out of binding arbitration within 10 days of the date you first accepted the terms of this Clause by sending a written opt-out notice via certified mail to 20 N. Clark Street, Suite 3300, Chicago, Illinois 60602. To be effective, the opt-out notice must include your full name and address and clearly indicate your intent to opt out of binding arbitration.
Severability: If any portion of this Clause is found to be unenforceable or unlawful for any reason, (a) the unenforceable or unlawful provision shall be severed from these Terms; (b) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of this Clause or the parties� ability to compel arbitration of any remaining claims on an individual basis pursuant to this Clause; and (c) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration. Further, if any part of this Clause is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this Clause will be enforceable.

EXTERNAL LINKS

The Website may include links to third-party sites for convenience. These links do not imply our endorsement, and we are not responsible for the content or policies of third-party websites. Your use of any linked site is at your own risk and subject to the terms of that site.

CONTACT INFORMATION

This Website is operated by CloudHaven Dispensary, 20 N. Clark Street, Suite 3300, Chicago, Illinois 60602.

For copyright infringement claims, please refer to our designated Copyright Policy. For inquiries, technical support, or other communications, please contact: info@cloudhavendispensary.com.

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